Our Story

At Hayes & Co, we believe accounting should empower, not overwhelm.
Our mission is simple: to give SMEs, freelancers, and creatives the clarity, time, and confidence they need to grow.

We’ve spent years working alongside small businesses, creative professionals, and independent freelancers — and we know the unique challenges each face. From unpredictable cash flow to self-assessment headaches, from managing royalties to scaling a growing team, we’ve seen it all.

Why We Understand You?

Our founder, Desiree Hayes, knows firsthand what it’s like to juggle work and finances. Having worked as a freelancer for many years, she’s felt the frustration of chasing invoices, navigating taxes, and trying to focus on her craft at the same time.

That experience, combined with a career spent advising SMEs and creative businesses, shaped the values Hayes & Co is built on: empathy, clarity, and real partnership.

Accountant researching and learning in library representing Hayes & Co's dedication to understanding freelancer and creative business challe
Team collaboration meeting at Hayes & Co demonstrating core values of transparency and partnership with small business  in East London

Our Values

  • Empathy: We’ve been where you are, so we understand your pressures.
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  • Clarity: No jargon, just straightforward financial insights.
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  • Partnership: We work with you, not just for you.
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  • Growth: Your success is our measure of success.

Why Clients Choose Us?

Highly qualified and motivated professionals

Clients come to us not just for tax returns and compliance, but for peace of mind. They stay because we help them see their business in a new light — with clarity, control, and confidence.

We offer:

  • Experienced Team: Our qualified professionals have years of experience in handling diverse accounting needs for businesses and individuals.
  • Personalized Approach: We take the time to understand your goals and tailour our services to meet your specific needs.
  • Transparency & Integrity: We pride ourselves on our transparent pricing and ethical practices, ensuring there are no surprises.
  • Client-Focused: Your success is our priority. We’re committed to providing timely, reliable, and high-quality service.
A circle of diverse hands reaching towards the centre, symbolising collaboration.

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